🚚 Shipping & Delivery

We aim to deliver your order as quickly and safely as possible.

Shipping Destinations

We currently ship to:

• United States (all states and territories)

• Puerto Rico, Hawaii, Alaska

• APO/FPO addresses

• PO Boxes

• United Kingdom

• Australia

• Canada

📦 Shipping Time & Cost

⚠️ Shipping times are estimates and may vary depending on location, customs clearance, or other external factors.

⏳ Order Processing Time

Before shipment, all orders go through a quality control process to ensure product quality.

Our team carefully checks:

• Materials

• Stitching & seams

• Zippers

• Embellishments

• Interior lining

• Overall craftsmanship

Processing Time:
2–7 business days

Processing time may vary depending on:

• Order volume

• Product complexity

• Inventory availability

• Holidays or peak seasons

We appreciate your patience while we prepare your order.

📦 Pre-Order Items

If your order contains pre-order items, additional preparation time is required.

• Preparation time: 5–15 business days

• If your order includes multiple pre-order items, the shipment will follow the item with the latest estimated shipping date.

Please refer to the product page for the exact pre-order delivery estimate.

💰 Taxes & Duties

• Orders shipped within the United States may include applicable sales tax.

• Orders shipped to other countries are tax-free on our website, but may be subject to import duties or customs fees depending on local regulations.

All shipments are sent Delivery Duty Unpaid (DDU).

If customs duties or import taxes apply, they must be paid by the customer upon delivery.

If a package is refused due to customs charges:

• Customers are responsible for return shipping costs

• Any customs or handling fees

For legal reasons, we cannot mark orders as gifts or declare a lower value than the actual purchase price.

📦 Shipping Confirmation & Tracking

Once your order has shipped, you will receive an email confirmation that includes your tracking number.

You can also check your order status by:

1. Logging into My Account

2. Clicking Orders

3. Viewing your order details and tracking information

📦 Multiple Shipments

To ensure faster delivery, your order may be shipped in separate packages if certain items are available earlier than others.

Items in stock will be shipped first whenever possible.